The original firmware of A5S: //drive.google.com/file/d/1jlGZHc4dk4Ay6yuKQSGRAztP6sIW2M2O/view?usp=sharing
■ Light industry main body design, terseness and not lack of novelty.
■ Large build size: 305×305×320mm
■ Self-patent Black Diamond Grass platform: allows easy removal of the platform and the printed parts and a cleaner appearance.
■ Unique gapless feeding system, load filament smoothly, print excellent models.
■ Intellective large touch screen control: provides better 3D printing user experience. semiautomatic leveling control.
■ Power failure protection: resume print from where the last print is stopped due to power failure.
■ The automatic material recognition system saves time and effort with material information and print profiles preloaded on each reel to let you start printing straight away.
■ Better customer experience, high print accuracy and high speed with quiet working, suit for school and home.
Type: Metal,Complete Machine,CNC
Platform material: Aluminum Alloy + black diamond glass
Nozzle quantity: Single
Nozzle diameter: 0.4mm
Nozzle temperature: Room temperature to 250 degree
Product forming size: 305×305×320mm
Layer thickness: 0.05-0.3mm
Memory card offline print: SD Card
LCD Screen: Yes
Print speed: 10-150mm/s
Platform temperature: Room temperature to 105 degree
Material diameter: 1.75mm
File format: BMP,JPG,STL,G-code,OBJ
Model supporting function: Yes
XY-axis positioning accuracy: 0.011mm
Z-axis positioning accuracy: 0.0025mm
Working Power: 300W
Host computer software: Repetier-Host,Cura,Slic3r
Packing Type: Assembled packing
System support: Windows7/8/Windows10/XP, Mac, Lunix
Voltage Range: AC 110-220V
Certificate: CE, RoHs,FCC, ISO9001-2015, Test report
We JGAurora are confidence in the quality of our 3D Printer. As a responsible company, we provide up to 6 MONTHS warranty for all our products. If you find defected part, please take a photo immediately and send it to our after-sale customer service. We’ll contact you within 24 hours and offer free shipment of replacement once confirmed the quality problem, not by person.
For more questions, you can visit official facebook of JGAURORA 3D home page: //www.facebook.com/groups/1349035645215936/
Company live video: //youtu.be/dqigOwLhHYk
How to solve problems:
Clean the nozzle when clogged: //www.youtube.com/watch?v=gF2t2fxwG1M
Change the thermistor: //www.youtube.com/watch?v=eDtfU_w1hA8
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.